Privacy statement - NEO

1. Introduction

NEO is committed to the protection of personal data. In this privacy statement, we explain what data we collect, why we do so and how we handle it.

NEO processes personal data in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

2. Who are we?

NEO is an organisation specialising in GEO-ICT and Earth observation, providing information services on changes in the living environment.

Contact details:

• Address: Stadsring 65D, 3811 HN Amersfoort
• E-mail: info@neo.nl
• Phone: 033 2100 700

3. What personal data do we process?

We only process personal data necessary for our services. This may include:

• Name and contact details (e-mail, phone number)
• Company details (function, organisation)
• IP address and website usage
• Correspondence and communication
• Any data you provide yourself through forms

4. Purposes of processing

We process personal data for the following purposes:

• Contact in response to questions or requests
• Delivering and improving our services
• Relationship management and communication with customers
• Analysis of website use (e.g. via cookies)
• Meeting legal obligations

5. Legal basis

We process personal data on the basis of:

• Permission
• Execution of an agreement
• Legal obligation
• Legitimate interest (such as business operations and security)

6. Retention periods

We keep personal data no longer than necessary for the purpose for which it was collected, unless we are required by law to keep data longer.

7. Sharing data with third parties

We share personal data with third parties only when necessary for our services or to comply with legal obligations.

We conclude processing agreements with processors to safeguard your privacy.

8. Security

NEO takes appropriate technical and organisational measures to protect personal data from loss, misuse and unauthorised access.

9. Cookies and tracking

Our website may use cookies to improve the operation of the website and understand usage.

For non-essential cookies, we request prior consent via a cookie banner.

10. Your rights

You have the right to:

• View your data
• Correct or delete your data
• Object to processing
• Withdrawing your consent
• Transferring data (data portability)

You can contact us for this at info@neo.nl.

11. Complaints

Do you have a complaint about the processing of your personal data? If so, please contact us.

You also have the right to file a complaint with the Personal Data Authority.

12. Changes

We reserve the right to amend this privacy statement. The most up-to-date version will always be published on this website.

13. Contact

For questions regarding this privacy statement, please contact:
info@neo.nl